1 reviews | Active since Jun 2016
Another Day, Another Vodacom Complaint
<p>I posted a complaint two days ago regarding the poor service I received from Vodacom. Sadly, apart from an sms apologizing for the poor service and a promise to be contacted, nothing has been done. Poor service anyone?</p> <p> </p> <p>Vodacom. If you would like to help a customer and deliver the promised service, then please take action. I am not going to cancel my order as it was placed while a special was still on. Therefore I want my phone at the price I ordered it for. </p> <p> </p> <p>Do no lure customers in with flashy specials and then not deliver. It is a dishonest way of garnering customers. </p> <p> </p> <p>Can someone please get my order delivered? I am siting witjh a phone that can do the bare minimum. Hence ordering a new one. </p> <p> </p> <p>Unhappy Experience. Unhappy Customer. </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Matthew Dunning,
I do apologise for the inconvenience caused.
Our Sales Team have confirmed that you've been contacted.
Regards,
UW
Dear Matthew Dunning,
I do apologise for the inconvenience caused.
Our Sales Team have confirmed that you've been contacted.
Regards,
UW
