LR
Louise R
1 reviews | Active since Apr 2020
03 Feb 2022, 13:28
ANNOYING SALES PITCH
Vodacom, it is highly annoying when the cancellation department keeps a person on the line to try and rope them into more monthly costs. When all a person is trying to do is cancel a contract because such person has sufficient data and airtime already. I was asked why wanted to cancel the already very old contract and I explained. Then I had to listen to an unnecessary sales pitch. The cancellation department should be for exactly that. CANCELLATIONS!!!
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Replies (1)Vodacom's replyOfficial
03 Feb 2022, 14:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2022, 14:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
