GK
Gerhardus K

1 reviews | Active since Nov 2016

29 Nov 2016, 23:05

Annoying Registrations

<p>I keep on getting these annoying registration sms's on my numbet ********** . I phoned Vodacom twice to report it and asked them to block these registrations. It is for R9 per day and R15 per day respectively. I even send STOP to the numbers they provided, get a sms that I have been unsubscribed but the next day I teceive a message that I have been subscribed to their service. I WANT THIS TO STOP!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply30 Nov 2016, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Dec 2016, 09:21
Official

Thank you for bringing this instance to our attention.

This query has been reviewed and addressed please refer to our correspondence communicated today.

Warmest regards

Elroy