AK
Axolile K
1 reviews | Active since May 2014
02 Jun 2022, 08:22
Annoying deduction
You keep deducting my account after knowing very well that I have terminated it long time ago, I mean what else should I do to inform you that I have discontinued my services? That's very low of you.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
02 Jun 2022, 09:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Jun 2022, 09:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Jun 2022, 12:08Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply08 Jun 2022, 12:08
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
AK
Axolile K's updateReviewer Update
02 Jul 2022, 13:08What contact did you want to make because when I ended the contract I inform you that I was leaving the country, so is it your excuse that you cannot get hold of me that's nonsense to say the list, I am sick and tired if this ***********, what's so difficult to stop a debit order? I mean it's been three months now still the same nonsense, I regret the day I signed up this contract.
AK
Axolile K's update02 Jul 2022, 13:08
Reviewer Update
What contact did you want to make because when I ended the contract I inform you that I was leaving the country, so is it your excuse that you cannot get hold of me that's nonsense to say the list, I am sick and tired if this ***********, what's so difficult to stop a debit order? I mean it's been three months now still the same nonsense, I regret the day I signed up this contract.