AN
Aysha N

1 reviews | Active since May 2015

20 May 2015, 16:10

Annoyed with Vodacom

<br> I have been having trouble with my sony Xperia L handset.<br> <br> Since the phone is on contract i sent it to Vodacom because it was freezing and switching off on its own, they upgraded the software on that same day and handed it back to me. After a week it started the problem again and on the 15th April 2015 i again took it to Vodacom. It was then booked in and on the 28th April I got an sms on their loan phone to come and fetch my phone ,3 days after collecting it the phone started doing the same thing again.<br> <br> <br> I do not have time to keep going to Vodacom and waiting in the queue and waiting another 14 days to get the phone and lose business yet again. I am fed up, I don't want to take it again and history just repeating itself.<br> <br> I just want vodacom to take the faulty phone and issue me with another handset that is not a Sonny xperia due to all the issues that I have been experiencing with the xperia<br> <br> After all I am paying a lot of money for the contract.<br>

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Replies (1)
Vodacom
Vodacom's reply21 May 2015, 10:33
Official
Hello naino Aysha,

as per our conversation please have your handset checked in at your nearest Vodacom repair centre.

Provide us with the new job number and email it to us.

Kind regards
Maxwell Cloete