Annoyed with the lack of service and communication

I purchased a new phone on my existing account from Vodacom and the phone was received on Wednesday 4th March 2015. The initial service was awesome, Monday night I made the online purchase, Tuesday the Vodacom online sales team called to confirm the order and Wednesday the phone was couriered through to my office. When the RAM group delivered the phone - they were apparently (as per Vodacom) to advise me to call *** to activate my new line - he didnt bother to do this, so I did not know...i spent all of Thursday patiently waiting for the simcard to somehow activate which ofcourse did not happen....Thursday night I called 111 to find out what the story is and they eventually advised on the process.Friday morning I called the call center to activate the number - no one told me that the simcard number was required, this was left at home...so again another day wasted.Saturday morning called activations, the lady on the line advised something about the automatic activation not working and that the manual process will need to be followed....up to 27 hours later (24 hours as promised by Vodacom) The new number still isnt activated!!!!Seriously annoyed with Vodacom and bad service!!!!!