TM
Thulie M
1 reviews | Active since Aug 2019
20 Dec 2022, 22:40
Annoyed with such service!
I'm so glad that soon my contract is coming to an end and I'm not renewing my contract with this *******! Firstly earlier in the year I got an email advising that my monthly premium will be increased with R10 rands and so will be my airtime benefits. When I asked for clarity or elaboration my e-mail was never rep**** to. Now boom again my contract amount has been increased without my permission and I have no idea as to why is that so. See me renew my contract with vodacom, NEVER!
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Vodacom's replyOfficial
21 Dec 2022, 07:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Dec 2022, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team