KT
Kholofelo T

1 reviews | Active since Apr 2019

14 Oct 2020, 16:32

Annoyed Vodacom customer

I had a contract phone with Vodacom now this company keeps calling all the contacts i had on my phone looking for my spouse who took the contract out for me, i fail to understand why they invading my contacts and harassing them it's terribly annoying getting calls daily because of some stupid company, so I believe Vodacom is also at fault and I'm not willing to settle the money we owe them.

0
Replies (2)
Vodacom
Vodacom's reply15 Oct 2020, 06:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
KT
Kholofelo T's update16 Oct 2020, 13:50
Reviewer Update
Yes, i received a call from one of your consultants who told me that you will keep calling my contacts till we settle the amount, hows that helpful? at this stage i don't think i'm keen on even considering settling that amount. This is upsetting.