Annoyed Vodacom Customer!!

It's been weeks now and I still haven't received my phone from Vodacom repairs, it was initially brought back to Grahamstown to deactivate "Find My Phone" so that they may be able to repair it. After weeks without being updated, I called the repairs centre and I was told that the phone was returned to Grahamstown for "Find My Phone" to be deactivated which was deactivated weeks ago and the Grahamstown centre confirmed that it had been deactivated. So the phone is yet to be repaired and I'm sitting here without a phone for weeks now, I've been really patient with this but it's really annoying now!!