Annoyed!
I have yet again received a statement on a 2nd account for this month I was told the incorrect account will be cancelled and will receive a refund to my bank account for the incorrect charge which I am still awaiting, Please can you get this right I can't deal with the constant issues on your end and mind you it is always on Vodacoms end please get it right this is becoming painful
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Vodacom's replyOfficial
12 Jul 2021, 11:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jul 2021, 11:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team