RA
Ronica A
1 reviews | Active since Jul 2018
18 Sept 2019, 11:15
annoyed customer
was my worse experience. if only they had been more efficient staff, their ratings would hv being better. I was getting billed for a cancelled contract. name was black listed.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Sept 2019, 13:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2019, 13:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
27 Sept 2019, 15:33Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, you have confirmed that your query is resolved.
Apologies for any inconvenience this may have caused. Regards,Consumer Website Team
Apologies for any inconvenience this may have caused. Regards,Consumer Website Team
Vodacom's reply27 Sept 2019, 15:33
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, you have confirmed that your query is resolved.
Apologies for any inconvenience this may have caused. Regards,Consumer Website Team
Apologies for any inconvenience this may have caused. Regards,Consumer Website Team