AE
Angelo E

1 reviews | Active since Dec 2019

02 Dec 2019, 10:48

Annoyed at Vodacom

I was just on the phone with Vodacom Customer Care line. After holding on for 29 minutes I eventually spoke to someone, who, after 42 minutes now, says I have to call Finance because they made a *****-up. GEEZZZ i am frustrated and angry at poor service. BUT IF YOU MISS ONE PAYMENT YOU GET HARASSED. POOR VODACOM. POOR

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2019, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team