MR
Monique R
1 reviews | Active since Jun 2018
21 Feb 2025, 10:14
Annoyed
Very annoyed ,paid my contract out in full to get a test email from ***. then an email stating my account has been handed over, sent her the proof of payment and emails obviously no feedback.
Why send me an email after 2 years when you clearly have the proof of payment for the full contract and emails to you all but no one ever replies???
Vodacom acc nr I***-2
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Vodacom's replyOfficial
21 Feb 2025, 11:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. . Regards, Vodacom Consumer Website Team
Vodacom's reply21 Feb 2025, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. . Regards, Vodacom Consumer Website Team