1 reviews | Active since Mar 2017
Annoyed
<p>I do not even know where to start but long story short i loaded 1gb data yesterday and this morning it was on 0.00 ..i called to complain about this and was told it some gprs update which as far as im concern is uttter nonsense.i cannot accept that,i was promised a call back but till now i wait ...i switched to mtn a few months back and thought they were not deliverying but little did i know that i would receive the very same service that led me to leave vodacom in thr first place.im super annoyed and want my data back.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Akhona,
Feedback has been provided.
Regards,
Cassandra
Best regards,
Dear Akhona,
Feedback has been provided.
Regards,
Cassandra
Best regards,
Hi cassandra that is a blatant lie dear....there has been no feedback via email or phone call i really fail to understand how you can just lie like that
Hi cassandra that is a blatant lie dear....there has been no feedback via email or phone call i really fail to understand how you can just lie like that