TM
Tumeleng M

1 reviews | Active since Dec 2023

07 Oct 2024, 14:10

Annoyed

I have had the worst experience with Vodacom since the past year its unfortunate where i stay its the only network available. Anyway my connectivity was disconnected after paying R1054 on the 01 October 2024 (for fibre that was initially 399 and LTE router for R379) for how it got to that amount it annoys me. My problem today is as im working from home my line gets disconnected, im unable to connect from the fibre 6 days after payment was made

0
Replies (1)
Vodacom
Vodacom's reply08 Oct 2024, 08:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team