Annoyed

For a client who has been with Vodacom for 10 years, I am disappointed at the level of service and lack of urgency for my new contract. Contract was taken up on the 18th of October and was promised delivery between 3 to 5 business days. I am still waiting for delivery. I call almost everyday and I am being told the matter is being escalated. I have NEVER experienced such bad service from Vodacom, Skynet is not a competent courier company that you can partner with. You can do better.