SJ
Sinead J

1 reviews | Active since Oct 2015

21 Feb 2016, 23:28

Annoyed.

I have this problem for over a month now but it never bothered me, as I have access to my tablet and computer. Anyway, everytime I need to make use of the browser/i ternet on my cell phone device i get an error: Sorry! Access denied :-( you do not seem to have permission to access this page.<br> <br> I googled about this error and apparently it has something to do with you having to be over the age of 18, which I am, just so by the way. <br> <br> I called cuatomer service, the conaultant didn't even know what I am talking about. She said she would refresh and syncronize everything and I should check after every hour. Well, it has been 24 hours now and the error still persists.<br> <br> It is extremely annoying when I do not have access to my own damn phone, which I happen to pay for... What the hell? And then to then tell me I have to prove that I am over the age of 18? Really? Get your facts TOGETHER!<br> <br> I have had it up to here with Vodacom and the sucky service. Mxm<br> <br> Please fix this.<br> <br> Ps. Should you want to communicate, I am only able to do so via email, [Email Removed] or [Email Removed]

0
Replies (1)
Vodacom
Vodacom's reply22 Feb 2016, 04:04
Official
Hello SaarahNayd,

Thank you for your time and effort informing us of your concerns.

Please note that a consultant will contact you in due course to assist you.

Kind regards

Consumer Website Team

Best regards,