NM
Nathan M

1 reviews | Active since Jun 2019

29 Jun 2019, 10:15

Annoyed

Just hope they remove the update asap as it is affecting my credit profile negatively.

0
Replies (2)
Vodacom
Vodacom's reply29 Jun 2019, 21:35
Official
 Dear Customer, 

Thank you for making us aware of your query. 

Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

***Please note*** Beware of phishing ****s. 

Vodacom will not contact you via WhatsApp to request your personal details 

Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply01 Jul 2019, 14:05
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. A request to have this matter prioritized has been submitted.

Regards
Vodacom Consumer Website Team 

  

Best regards,