MM
Modjadji M
1 reviews | Active since May 2017
14 Feb 2019, 13:19
Annoyed
Vodacom keeps increasing my airtime advance when I haven’t asked for an increase and I’m struggling to get hold of their customer services number where I can speak with a consultant and tell them to decrease to R50 and never increase for me ever again. This is really annoying
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Feb 2019, 13:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Feb 2019, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Feb 2019, 11:59Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
The airtime advance service has been deactivated.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
The airtime advance service has been deactivated.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Feb 2019, 11:59
Official
Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
The airtime advance service has been deactivated.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
The airtime advance service has been deactivated.
Regards,
Vodacom Consumer Website Team
Best regards,