Annoyed!

Hi, this is the 2nd time now that I have to refer to this platform to get my issue resolved.

When I took out the contract with VODACOM, I was told I'd be liable to pay a monthly installment of R399.

I cancelled the insurance in August already! However, this is still part of my installment. WHY?

Please advise as to why you just sent me a statement with a total amount due of R549.64?

And don't even bother mentioning that I've got VAS on my account because the only thing I activated was Caller Identity and this is R8,33 as per my statement and invoice received just now.

Please look into this. Rectify it. Clarify it. I can't call in or complain about the same thing every month.

And don't call me as y'all always calling when I can't get to the phone. Email me a detailed explanation of *** is going on. ********** or ********** or **********

Thanks