TN
Tlaki N

1 reviews | Active since Jan 2013

30 Jun 2015, 08:50

ANNOYED

Vodacom vosloorus staff, the service there is poor really poor, there is no sense of urgency what so ever.<br> <br> I went there on sunday to active my rate and date,its restricted, i went there with my id i was told to take a seat as they seem to be busy with customers and chit chatting in between. after 45mins the lady with no name tag offers to help, i told her my problem she requested my id i gave her , she told me that service is now restored i must check after 24hrs its now tuesday that service is still restricted. did she even activated it i wonder. all my time waisted for *****. i want the service restored who is competent enough in that store to help? jeer n***

0
Replies (1)
Vodacom
Vodacom's reply30 Jun 2015, 10:51
Official
Hello masego@1010,

Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.

Best regards,