Angry with Vodacom

Item: Vodacom
Rating: 1
Author: Robyn B

Im so angry as ive been calling everyday for two weeks and still have not been assisted. Every agent says they have escalated my reqeust and still nothing. Still sitting without fibre for more than 2 weeks now!!!!

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Replies (1)

Vodacom's replyOfficial

14 Jun 2023, 10:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Jun 2023, 10:26

Official