1 reviews | Active since Sept 2013
Angry with Vodacom
<p>My phone hasnt been working since Thursday the 29th September, on Friday the 30th I was informed by Vodacom that my phone has been blacklisted. I never reported my phone lost or ******, it has been with me since December 2015 when it was bought. I submitted an affidavit and filled out the unblacklist form but it is Tuesday now and my phone is still not working. It seems to me that I cannot trust the network any longer because this is an extreme inconvinience and I want to cancel all my contracts with Vodacom. </p> <p> </p> <p>I want this matter FIXED! IT IS NOT MY FAULT</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
