SH
Sylvia H
1 reviews | Active since May 2024
13 May 2025, 10:48
Angry Vodacom customer
So finally after paying again Vodacom they have cancelled my contract and put me on prepaid. But now i still get sms that i am in arrears. i have not received any statements or invoices. What next.
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Vodacom's replyOfficial
13 May 2025, 12:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 May 2025, 12:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team