1 reviews | Active since Dec 2012
Angry Vodacom client!!!
My account was in arrears and i made an arrangement with vodacom to make payments of R830 to catch up arrears. Yesterday i made a full payment of R2400 expecting my account to be reactivated. Instead my account was handed over to a legal department and my number deleted after i held up my end and paid my arranged fees.
Today i go to Vodacom shop in cresta. The service assistant has been phoning vodacom accounts and pre legal department as well as vvm and an hour and a half later stil dont have any answers. Only answer he can give me is I must pay R8600 for them to open my line as an pay as you go line. That is not what i want or what my arrangements with Vodacom was. If I pay the R8600 i also wont get my monthly data or airtime!!!
Vodacom you are a bunch of ******* !!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your query is currently being assisted by the relevant department who will be contacting you with further feedback.
Regards
Dominic
Best regards,
Good Day
Kindly note that your query is currently being assisted by the relevant department who will be contacting you with further feedback.
Regards
Dominic
Best regards,