ANGRY, FURSTRATED, DISSAPOINTED, APPAULED AND DISGUSTED CUSTOMER !!!!!!!!!!!!

UTTERLY DISGUSTED IN THE SERVICE RECEIVED FROM VODACOM TODAY - IN PARTICULAR - *MOTHATSI SONGONE* CALLED 16:11PM 27/11/24 AND CALL ENDED 16:31PM - She has no compassion for me a a loyal vodacomcustomer, She does not give me as a customer a voice of reason, And she interupts while i'm talking, Has an attitude and Told me that there is no Manager nor Supervisor on the floor for me to report her to and even no 2IC - She has no business working with customers, She is rude and has a sarcastic way of answering when i laid my complaint or concern over to her - The previous consultant i spoke to Amanda *Did not get her surname* just a bare few moments before the call got cut on the other hand was warm and understanding and very compationate and i requested when i called in again to speak to Amanda as she had given me a hearing and understood my query but NO! *MOTHATSI SONGONE* Refused to even attempt to get ahold of Amanda for me, And if only she had gone that extra mile to try and attempt to get ahold of Amanda i would not have needed to experience her Disgusting, Appauling, Cut wranching Customer service (OR LACK THEREOF) - I NEED THIS MATTER FIRST OF ALL WITH REGARDS TO MY ACCOUNT TO BE ADDRESSED AND THEN I NEED THE MATTER OF *MOTHATSI SONGONE'S* STINKING ATTITUDE TOWARDS ME ADDRESSED AND A WARNING ISSUED OR BETTER YET SHE SHOULD NOT EVEN DEAL WITH CUSTOMERS ANY LONGER. I Come from a customer service back ground for the last +- 17 years, I know what it is to deal with customers and angry or frustrated customers at that - I for one as the Angry or Frustrated customer was not rude to her or Amanda, i laid my case and she refuse to hear me out, I was patient enough for almost 20 minutes of the call and only at the last straw because of her Sarcastic, Rude, Disgusting Service i lost my ISH With her, This matter must be addressed and i want a call back from her Direct reporting line on that issue - On the other issue regarding my account - I want a call back from the Head of Finance or the COO of Vodacom, Such a big network provider whom iv'e been a loyal customer for ALMOST two decades Treat me like this and treaten me like this is not ok with me - Please call me on *** *During office hours* Monday to Friday 7:30am - 17:00pm or email me on *** as my *** NUMBER THAT IV'E HAD AND ALL OF MY ASSOCIATES AND FAMILY AND FRIENDS HAVE WAS DELETED BY VODACOM, AFTER IV'E ASKED FOR HELP ON NUMEROUS OCCASTIONS AND NO HELP WAS GIVEN - I DEMAND AN EXTENTION ON MY NUMBER AS THIS IS NOT THE WAY THINGS GET DONE AND VODACOM DID NOT EVEN GIVE ME NOTIFICATION OF THE DELETE TAKING PLACE - ANGRY, FURSTRATED, DISSAPOINTED, APPAULED AND DISGUSTED CUSTOMER !!!!!!!!!!!!