1 reviews | Active since Dec 2016

21 Jul 2022, 10:05

Angry ex customer

I am fuming right now, i have been informed that i was handed over to legal team by Vodacom for a contract i do not even have with you guys. I took a contract and the phone had a problem and i sent it back within 3 days. I then called to cancel the contract and was told it was canceled. Can you tell me what is going on now a cause this is affecting my credit records

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Replies (1)
Vodacom
Vodacom's reply21 Jul 2022, 13:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team