NG
Nokuzotha G
1 reviews | Active since May 2019
03 Aug 2021, 09:28
Angry Ex customer
I logged a complaints in June with Vodacom on this platform. A guy named Brian assisted me, he phoned me and I told him what the issue was he promised to resolve it and he gave me an excellent service. I keep on getting calls from the attorneys stating that I am owing Vodacom. I thought this was sorted and I want to apply for a bond I know this will affect me again. Please help
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Aug 2021, 12:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Aug 2021, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Aug 2021, 15:06Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account was successfully cancelled and credited. There is no amount outstanding from Vodacom.
Your query has now been resolved. Regards Consumer Website Team
Our records indicate that your account was successfully cancelled and credited. There is no amount outstanding from Vodacom.
Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply03 Aug 2021, 15:06
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account was successfully cancelled and credited. There is no amount outstanding from Vodacom.
Your query has now been resolved. Regards Consumer Website Team
Our records indicate that your account was successfully cancelled and credited. There is no amount outstanding from Vodacom.
Your query has now been resolved. Regards Consumer Website Team
Best regards,
NG
Nokuzotha G's updateReviewer Update
03 Aug 2021, 15:57Thank you so much. Can I have a paid up letter or letter confirming this please. Please thank Brian a lot for his excellent service.
NG
Nokuzotha G's update03 Aug 2021, 15:57
Reviewer Update
Thank you so much. Can I have a paid up letter or letter confirming this please. Please thank Brian a lot for his excellent service.