JG
Johan G
1 reviews | Active since Jul 2016
16 Nov 2021, 14:20
Angry Delft Vodacom Lte Data consumer
I took out a lte data contract with vodacom a couple off years back ,then service was good. The tower batteries was ****** twice and they move the towers to another location, but. now it affect my home network .After numerous complains revers my debit orders. I wouldn't like to cancel . To communicate with them is not possible. And they cant say when the tower will be fix. Now th at I've withdrawn my debit order can they hold me to contract or how do i solve this problem.
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Replies (1)Vodacom's replyOfficial
17 Nov 2021, 07:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Nov 2021, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
