Angry Delft South home lte data user

Good day im still waiting for you to fix my data problem.Im on STAGE7 DATA SHEDDING. Cant do anything at home but be forced to pay for data that you dont get or your credit record will suffer Has been promise someone will pone still waiting. Its been 7 months. Is this how you handle the South African public that dont have the financial backing(TAKE WHAT YOU GET)or well make your life miserable.Hope to year from you or are the Delft community not worth the money that needs to be spent on fixing the problem.