HN
Hazel N
1 reviews | Active since Apr 2022
09 Apr 2025, 11:06
Angry customer for more than 20 years
I received messages from vodacom saying that I am changing packages for my contacts and I didn’t talk to anyone from their side. Moving from lower package to a very costly one. I am so disappointed in this company. Never thought something like this would come from you guys.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Apr 2025, 12:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2025, 12:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team