Angry customer

Dear Vodacom Customer. A service ticket with reference number *** has been logged to a support team for investigation. Thank you Vodacom.

I reported that they keep sending me sms saying my account is in arrears they even gave me a reference quoted above I have been with Vodacom for ober 4 years now but they now disappointing me after all this years i did an upgrade and also a new contract my debit order has always been on the 20th of each month so on a new contract they decided to debit on the 14 without notifying me and when they didn't get what they need the charged me penalty of R100 when i report they say they busy investigating for how long tomorrow it my debit order they and this 100 is included on my installment of which is unfair sort this out

Hi, your Vodacom account I*** is in arrears with R100.88. Kindly make a payment or call *** to arrange a payment plan to remain connected.