lM
lindiwe M

1 reviews | Active since Jul 2015

11 Apr 2022, 13:42

Angry customer

Hi. I’m so angry with Vodacom

They disconnected my line without informing me..

I’ve been their customer for more 10 years today they are unable to help me with connectivity. My line has been off for 4 hours and I’m using my phone for working and business..

I’m so ****ed with their treatment 😡😡

I have contacted their Supervisor Zanele who in my understanding was unable to assist ...

Can someone from accounts reinstate my line please ?

Regards

0
Replies (2)
lM
lindiwe M's update11 Apr 2022, 13:46
Reviewer Update
Hello peter please help me..Vodacom supervisor is arrogant anyway I need to work please.


Vodacom
Vodacom's reply11 Apr 2022, 14:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team