Angry customer

I am very dissatisfied with vodacom, I have ordered a contract laptop on black Friday order number ***+1 and received an invoice that proves that the contract had been approved and awaiting to be delivered

Further more I waited and waited until I followed up and they told me they could not reach me hence there was no delivery made of which no contact had been made with me. I have had multiple contracts with them and they have always delivered at my work address How difficult is it to deliver it and what's annoying is I was told reactivate my account by sending an email at *** and it was blocked it didn't go through