Angry customer

Vodacom, the worst service provider. Still waiting for someone to contact me. They debit the account on the incorrect day, customer is liable for bank charges. You ask them to debit your account, they say its up to date. After 2 weeks they send you a message to say that your account is in arrears. Thank you Vodacom for your pathetic service. This is my third complaint yet you have done nothing. The only person inconvenienced is myself. I called to cancel one of my contracts and a smart consultant advises me on what contract I should take based on my usage. Wish they put in the same amount of effort in assisting you after you sign on for these contracts. Lost all confidence in Vodacom