ANGRY CUSTOMER

My mom got ****** last week and went to lodge a claim. Toady Vodacom told her that it has not been 3 months so the claim is rejected and that the phone is prepaid. When we took the insurance the consultant never said anything about a 90 days waiting person. I've been paying and no one knew she would get ******. I WANT A CELLPHONE REPLACEMENT VODACOM. I PAID YOUR MONTHLY FEES AND YOU WERE HAPPY TO TAKE THEM AND NOW YOU DON'T WANT TO PAY. GIVE MY MOTHER ANOTHER CELLPHONE. YOU HIRE SERVICE CONSULTANTS THAT DON'T PROPERLY EXPLAIN PRODUCTS.