SK
Sello K

1 reviews | Active since Oct 2025

25 Oct 2025, 01:03

Angry customer 5-

I finished paying for my contracts on two handsets in 2022,continued using my Sim cards as prepaid.In August 2025 they send me statements stating that I owe vodacom 3451.89.When I view the statement it also state that new handsets was upgraded which i never signed for.The call center agents calls daily demanding payments and threatening to cut my numbers for something I don't know.

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Replies (1)
Vodacom
Vodacom's reply25 Oct 2025, 09:10
Official
Dear Customer,
 
 Thank you for bringing your complaint to our attention.
 
 Please be advised that a consultant will be in touch with you shortly to assist with your query.
 
 Kind regards, 
 Vodacom Consumer Website Team