SK
Sello K
1 reviews | Active since Oct 2025
25 Oct 2025, 01:03
Angry customer 5-
I finished paying for my contracts on two handsets in 2022,continued using my Sim cards as prepaid.In August 2025 they send me statements stating that I owe vodacom 3451.89.When I view the statement it also state that new handsets was upgraded which i never signed for.The call center agents calls daily demanding payments and threatening to cut my numbers for something I don't know.
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Replies (1)Vodacom's replyOfficial
25 Oct 2025, 09:10Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply25 Oct 2025, 09:10
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
Kind regards,
Vodacom Consumer Website Team
