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Nalitha N

1 reviews | Active since Nov 2024

08 Apr 2026, 15:40

Angry customer

Can Vodacom please reinstate my wifi. I paid on the 1st of April and my wifi is still not working. I've been told to wait 24 hours and nothing has been done. I'm so mad for this poor service. Do better

0
Replies (3)
Vodacom
Vodacom's reply09 Apr 2026, 07:27
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team

Best regards,

NN
Nalitha N's update09 Apr 2026, 11:03
Reviewer Update
Can someone get back to me...I've calling with no help. Can someone call me and sort this thing out
Vodacom
Vodacom's reply10 Apr 2026, 12:36
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we confirmed that your account is active and the issue may be linked to the router. Regards, Vodacom Consumer Website Team

Best regards,