DM
Dineo M
1 reviews | Active since Nov 2022
14 Apr 2025, 09:48
Angry customer
My latest bill has increased with with I don't know of. Cellphone insurance for which phone. I've been call his last they been sending back and forth no solution. Money I don't have. They call for insurance I said no but the consultant continue with insurance
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Apr 2025, 11:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Apr 2025, 11:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
DM
Dineo M's updateReviewer Update
16 Apr 2025, 09:55What is the reason for double bill why. Have I missed premium?
DM
Dineo M's update16 Apr 2025, 09:55
Reviewer Update
What is the reason for double bill why. Have I missed premium?