LO
LAUREN O
1 reviews | Active since Sept 2009
02 Jun 2022, 08:34
Angry customer
I'm not happy with my contract. This isn't what I've signed up for on the 01/02/2022 when I was called by a guy called Aidan. The reason why I've only picked it up now is because my son is using the phone and I only realised yesterday that I'm not getting the agreed terms. Aidan said I'll be getting the following: Samsung A32 5G 175 Airtime 2 Gb Data For the price of R359 pm for 24 months, but I'm not getting the data.
Please have a look at what's happening. That means I've not been getting the data for a few months now
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Replies (1)Vodacom's replyOfficial
02 Jun 2022, 09:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2022, 09:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
