LO
LAUREN O

1 reviews | Active since Sept 2009

02 Jun 2022, 08:34

Angry customer

I'm not happy with my contract. This isn't what I've signed up for on the 01/02/2022 when I was called by a guy called Aidan. The reason why I've only picked it up now is because my son is using the phone and I only realised yesterday that I'm not getting the agreed terms. Aidan said I'll be getting the following: Samsung A32 5G 175 Airtime 2 Gb Data For the price of R359 pm for 24 months, but I'm not getting the data.

Please have a look at what's happening. That means I've not been getting the data for a few months now

0
Replies (1)
Vodacom
Vodacom's reply02 Jun 2022, 09:55
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team