IS
Ismail S

1 reviews | Active since Sept 2016

14 Sept 2016, 14:45

angry customer

<p>hi peter, i've been a customer with vodacom for a very long time and recently i took out a laptap contract, bt ever since i took out the contract my phone has been suspended. the contract was for a 2gb nd when it was activated they only gave me 1gb. so i went back to the store and at the store they cancelled that contract and created a new one. nd eversince than my laptop contract nd my phone contract have been suspended. i ph the call centre on how many occasions nd even the store where i took out the contract i got no response. nd when i ask to speak to the manager they are always not available. pls i need ur help. thank you </p>

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Replies (1)
Vodacom
Vodacom's reply14 Sept 2016, 15:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,