LM
Lerato M

1 reviews | Active since Jul 2024

09 Sept 2024, 08:12

Angry client

About two or three months back Vodacom made me pay money for month to month subscription which they blocked my number after talking to different people who gave me different amounts of money to pay. I paid everything and told Vodacom I do not want any contact anymore. Now am receiving emails to say I must pay R250.00. Can Vodacom please cancel the month to month subscription I do not want it. I want my number to be prepaid. Had to get a new SIM card because for 3 weeks I did not have my numbers

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Replies (1)
Vodacom
Vodacom's reply09 Sept 2024, 10:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team