Angry client

Vodacom u have no respect for your valid customers. I ordered on my upgrade the Samsung Note 20 Ultra was sent the Samsung Note. I called to inform your call centre on 23rd and 24th to inform them that they sent the wrong phone. I asked that they send me the Ultra when they collect the Samsung Note but they said they cannot.

I informed them the reason as I needed it urgently for my business as my current phones speak it damaged but still they have not fetched the phone.

I am extremely disappointed in their customer service and have to wait for them to collect and then clear the order and wait another week for my proper order.

Vodacom u are destroying ur image and Samsung image.