DM
Danie M

1 reviews | Active since Dec 2019

11 Dec 2019, 09:33

Angry

It all happened Yesterday, I was connected with a different company on my Pre-payed phone. I received an sms from my service provider saying...Migration from uChoose Flexi 60 to Pre-paid successful.Please RICA your SIM at your nearest Vodacom Outlet to activate it. I went the afternoon and has done that..after I have rica my sim this message came through on my phone...Your conversion to Vodacom Prepaid has been completed. I still received phone calls last night. Today is a different thing. I had to make a phone call and received a message saying that my account has been suspended. Brilliant, trying to contact Vodacom, the chat on the net showing unavailable. Borrowed a phone...holding for 20 min. No luck, this will make u change to another provider.

0
Replies (1)
Vodacom
Vodacom's reply11 Dec 2019, 11:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team