Angry at Vodacom

When you phone vodacom to cancel a contract of your name and you get your statement just to see they debited the money off your bank account makes you angry!!!<br> I phoned today to find out and Simpiwe helped me. On there system it shows that the router was collected and cancelled the 3rd of November 2015 and the money should not go off in December 2015 but still it went off. Now I have to wait 7 to 21 days before the money is credit to my account but they don't wait to debit your bank account for their money.