Angry at stupid Vodacom

Vodacom has loaded an un-authorized debit order on my StandardBank Current account. This whole nightmare started on the 26/01/18 when an unknown debit order went off from my account. i contacted them after confirming with my bank and the consultant confirmed that i don't have a contact with them and that i can request my bank to reverse the debit order. i did that and come February they double debited and this time they confirm that a ********** contract has been opened in my name. i spoke to a team leader by the name of Thomas who further inconvenienced me and told me i should go to the police station and make a sworn affidavit and send the a copy of my id. How do you treat your customers like that Vodacom???? i am so disappointed in you guys and i am instructing you to cancell the debit order /stop order that you have loaded on my account with immediate effect. should my debit orders return unpaid in March ... i will hold you guys responsible. You will pay me, for the inconvenience and the stress i was subjected to, you will pay my services providers . i hate you