SF
Sipho F
1 reviews | Active since Jan 2015
14 Aug 2020, 11:00
Angry Angry Angry trying to cancel a contract poor service
Hi , I am extremely unsatisfied with the level of cancellation consultant, when you take on a new contract, the process is seamless but when doing cancellation its up and down. spoke to 5 consultants trying to cancel a contract. Now Vodacom is enjoying debited me for a contract i requested to be cancelled.
What kind of service is this , its covid times ... i dont need this ...
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Replies (3)
Vodacom's replyOfficial
14 Aug 2020, 11:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Aug 2020, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SF
Sipho F's updateReviewer Update
14 Aug 2020, 12:14when are they calling, after how many debit orders?
SF
Sipho F's update14 Aug 2020, 12:14
Reviewer Update
when are they calling, after how many debit orders?
SF
Sipho F's updateReviewer Update
15 Aug 2020, 12:05still vodacom doesnt want to cancel my contract after speaking to 9 consultants since june when my contract expired.....this is bull****
SF
Sipho F's update15 Aug 2020, 12:05
Reviewer Update
still vodacom doesnt want to cancel my contract after speaking to 9 consultants since june when my contract expired.....this is bull****