ANGRY AND HURT

The worst experience with no assistance_ I had a contract with Vodacom which was placed under prepaid after paying off required amount in July 2023. For 2 years i kept receiving invoices and statements showing a R0 outstanding balance which i requested be stopped sent to me. However i received now a charge ( 0ct 2025) of R443 with them saying my account is in arrears. I called on Monday ( 20/10/2025) asked for assistance and to be called back with the balance at R443 , today( 24/10/2025) i called in after no body bothered to call me back and im told that the arrears is now R500 and something. Im being told my account was not cancelled but suspended. But who did vodacom inform of this auto activation? They have the energy to send useless invoices but not the decency to call or email to inform that they will be resuming contracts. Now i am being told by Sandra from retensions and cancellations that she cant help me and i need to go to a vodacom shop . What nonsense is this. I AM NOT GONNA PAY THIS MONEY. They could see that for 2 years the number is not active and whatever data they say they credited on the sim card the last 2 months , WHO USED THEM? WHO RECEIVED THEM? Now i have to pay money for services i didnt receive. I am ****ed off