Angry and frustrated

Hideous upgrade experience. Sterted easy, they called and we arranged new contract, lower fees, more data etc, delivery of new phone organised. Phone went to RAM couriers, no delivery for four days, called Vodacom, wrong address on system, corrected it. Waited, RAM called, they have phone, went to wrong address (Old address on system), corrected it...no delivery, Vodacom called again, I gave address details again ..they said next day. No phone. Called RAM, phone sent back to Vodacom depot ..GRRRRRRRR> Called Vodacom, oh no, they now have to place the order again...this time gave correct address in writing. They just called to confirm my contract order which is now more???? Apparently I ordered two phones!!!!! *** !!!!!!!!!! I am so exhausted...the incompetence is breathtaking!!!!