Angry and frustrated

If there’s one thing I’m really tired of ?! It’s Vodacom and it’s incompetence!!!!!!! I’m so sick and tired of the incorrect billing that has not been rectified on my account! Another thing that’s very frustrating is the fact that I am being told I have to wait a whole 14days to get my refund back, and yet you were very quick to take money that doesn’t belong to you, because of you incorrect billing my debit orders bounced, which puts me in arrears when a debit order bounces and this is all because of your incompetence and failure to do right by your clients. At this point I would be happy to cancel the whole contract which by the way was done *****ulently by one of your agents, because every single time I have to deal with Vodacom it’s incompetency followed by frustration. I had one your supervisors by the name of Yamkela tell me she will call be back which didn’t happen, and I again had to go out of my way to call you guys